Computer Story

Ok. So I don't know if all of you know about my computer story but I just got it back yesterday. Here's the rundown.

April 12~ I have three papers due, one powerpoint presentation, and saturday I have my statewide conference I am in charge of. My computer won't turn on or charge before school. I sit at the Apple store and wait for them to open. The guy opens it up, says it is liquid damage, says it will be $790 and will take about 7-10 days. I said wow, thats steep, but I don't know if I have any other options so ok.

April 29~No computer. March into the Apple store and bitch at three people until I get a manager. They say it is on back order and they re sorry they didn't call me. Yes it will still be $790. I am still upset and won't leave so they tell me I can buy a refreshed macbook (not black like mine) and can return it when I get me computer for the full price. The manager makes the comment "don't spill liquid on it" in a joking manner and I almost bitch-slap her right then.

April 30~Apple recalls the batteries for my computer. The symptoms are not turning on and not charging.

May 1~ I call Apple service center and talk to Curtis to file a formal complaint. He agrees with me it doesn't sound like liquid damage and is not happy with what has happened to me. I tell him I think I am being ripped off. He files the complaint with my Apple store and the service center which has my computer. The same day, some one FINALLY calls me to tell me my computer will be ready the next week. They get the part on Saturday.

May 7~My computer arrives and I return the refreshed MacBook. They tell me they don't refund refreshed computers and I tell them this is extortion, get your manager NOW. I get my money back.

So I have my computer back, they have their computer back. Why am I still pissed off?

On a happy note, people start getting here today!!